#ALGORITHMS: "Profiting From IT as a Service"

By tracking computer usage and measuring it against return on investment, business analytics turns a data center into a profit--rather than a cost--center.


Running IT as a service requires that every project have a business case with tangible benefits, clear return on investment and key performance indicators that measure how IT projects affect business goals, according to a Gartner report. That report, “The Future of the Infrastructure and Operations,” advises that infrastructure and operations become a "full partner with business."
Further Reading